Privacy Policy King198 – Personal Data Protection for Malaysian Players

King198 is an online entertainment platform that takes your privacy seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide when using the king198 service.

This policy applies to all channels through which you interact with king198 — the king198.pro website, mobile apps for Android and iOS, and any of our customer support communication channels. Continued use of the platform after any changes to this policy are published means you agree to the updated terms.

We comply with recognised data protection standards and take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse.

King198 collects personal information only when necessary to provide the services you request. The following are the categories of data we collect:

The data we collect is used solely for legitimate purposes directly related to the provision of king198 services. Specific uses include:

• Identity verification and KYC – to verify that you meet the age eligibility requirements and to confirm your identity for account security.
• Financial transaction processing – deposits and withdrawals require accurate payment information to be processed correctly.
• Security & Fraud Prevention – technical data such as IP addresses helps us detect suspicious access attempts on your account.
• Legal and regulatory compliance – certain data is retained to meet legal requirements related to anti-money laundering and financial reporting.
• Responsible gaming – game activity history helps us identify patterns that may indicate a need for responsible gaming intervention.
• Platform improvements – anonymous usage data is analyzed to improve user experience and platform technical performance.
• Account-related communications – we use your email and phone number for security notifications, verification, and important account updates.

We do not use your data for fully automated decision-making that has a material impact on you without human intervention.

King198 do not sell your personal data to any party. However, in certain limited situations, we need to share information with the following parties:

• Payment service providers – to process deposits and withdrawals, required transaction information is shared with approved payment providers. All such providers are bound by strict confidentiality agreements.
• Game software providers – to operate certain games, basic game data may be shared with third-party game providers. No financial information or full identity details are shared.
• Authorities and regulatory bodies – king198 complies with lawful requests from law enforcement authorities and regulatory bodies. In such cases, data disclosure is made strictly as required by law.
• Technical service providers – companies providing IT infrastructure, hosting, and cybersecurity services may require limited access to data to perform their functions.

King198 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, damage, or accidental disclosure.

Key security measures we employ include:

• 256-bit SSL Encryption for all communications between your device and king198 servers.
• Encryption at rest for all sensitive data stored in our databases.
• Layered access controls – only authorized personnel with an operational need may access user data.
• Two-factor authentication (2FA) available and recommended for all member accounts for added protection.
• Continuous security monitoring – our systems are monitored 24/7 to detect and respond to security threats.
• Regular security audits conducted by independent parties to assess and strengthen our system defenses.

While we take all reasonable steps, no system can be guaranteed 100% secure. In the event of a data breach that may affect your rights and freedoms, we are committed to notifying you within the timeframe required by applicable law.

King198 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law.

• Active account data – retained for as long as your account is active, plus the mandatory post-closure period.
• Financial transaction records – retained for the minimum period required by financial regulations and anti-money laundering laws (typically no less than 5 to 7 years).
• Support communication logs – retained for a limited period for quality control and dispute resolution purposes.
• Technical data and system logs – retained for a limited period for security purposes and technical issue resolution.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it so it can no longer be associated with you.

King198 uses cookies and similar tracking technologies to enhance platform functionality, analyse usage, and ensure session security.

Types of cookies we use:

• Essential Cookies – required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting essential functionality.
• Performance Cookies – collects anonymous information about how you use the platform to help us improve the user experience.
• Functional Cookies – remembers your preferences such as language and settings to make future visits more convenient.
• Security Cookies – helps us detect suspicious login attempts and protect your account.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. We do not use cookies to track your activity outside the king198 platform.

As a king198 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

The king198 platform is not intended for anyone under the age of 18. We do not knowingly collect personal data from underage children or minors.

Should we discover that we have collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered without consent may contact our support team for prompt action.

King198 reserves the right to update or amend this Privacy Policy from time to time. Changes may be necessary due to shifts in legislation, industry practices, or improvements in how we handle data.

When significant changes are made:

• We will update the "Updated" date at the top of this page.
• For significant changes, we will notify you via in-platform notifications or your registered email.
• Continued use of the platform after notification of changes means you agree to the updated terms.

We recommend you check this page periodically to stay informed about how we handle your privacy. Previous versions of this Privacy Policy can be requested from our support team if needed.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the king198 support team via:

• Live Chat – available 24 hours a day, 7 days a week through the king198 platform.
• Email – send your privacy inquiries to [email protected] (plain text only – no clickable links).

We are committed to responding to privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion applications, processing may take up to 30 days.